Frequently Asked Questions about mycarpaks.com and Mobile App

1. What is mycarpaks.com and Mobile App?

mycarparks.com is a cloud-based parking management system allowing private owners and car park operators to rent out parking spaces. This will enable drivers to connect with a multitude of parking spaces.

2. How Can I reserve a parking space through mycarpaks.com and Mobile App?

Drivers can easily search for parking space by simply entering a location, postcode, city or street through our website or mobile app. This will enable you to view all available parking spaces around the search area. All you need to do is enter your requirements and click “Book Now” to pay and guarantee a parking space.

3. How does parking space owner or operator know that I have reserved a parking space?

The system will automatically communicate your booking details to the parking space owner directly. mycarparks.com parking management system is fully connected and integrated.

4. Will I receive a booking conformation?

We will send an e-mail confirmation to you once booking and payment is completed. If booking is made through our mobile app, the booking confirmation will be sent to you via the app as well.

5. Can I amend my booking?

Yes you can, up to 2 hours before your booking start time. Simply log in to your dashboard and amend your booking. We will email you conformation with your new booking details.

6. Can I cancel my booking?

You can cancel the booking up to 2 hours prior to the booking start time and we will make a full refund as per the cancellation policy.

7. How can I list my parking space(s) with mycarparks.com and mobile app?

Simply register with mycarparks.com as an Operator/Parking Space Owner. We will create and validate your account & you can start renting your parking space.

8. How do I get paid?

Once the account is created we will contact you to discuss the payment method. We are flexible.

9. How secure is mycarparks.com?

We use the latest 256 bit SSL security certificate to secure and encrypt data.